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Napier Gold, the company that offers the opportunity to buy and sell physical gold, is a relatively new company. With a range of services, including gold and bullion trading, it has quickly established itself as one of the foremost providers in these areas.
The Napier Gold comprises experienced traders with over 12 years of experience in this industry. The team is there to offer you all the advice you need when it comes to buying or selling your gold, and they will always aim to provide an excellent customer service experience for all their customers.
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About Napier Gold
Product Type
Gold, Silver, and Platinum are products offered by Napier Gold and are all of a physical nature. The company allows you to buy, sell or trade gold, silver, and platinum with them. They offer both bullion and coins in their range of products which should offer you the service you want when purchasing precious metals.
Owner
The owner of Napier Gold is known as Vince Napier. He is a well-known figure in the precious metals industry and has been for many years. He has been involved in the precious metals markets since 1995 and founded Napier Gold in 2002 with the vision of offering a safer way to trade precious metals.
He is supported in this venture by Ankit Gupta. Ankit brings years of experience in marketing and communications while also having experience in electronics sales, so he knows what channels require which level of service. The partnership between the two has proven to be strong, and they can offer a high-quality service when it comes to trading with Napier Gold.
Rating
The Napier Gold has a rating of 4.5 out of 5 stars, which is excellent. It shows that the company has been recognized by its customers as offering a high-quality service and experience in all its products.
Services
The gold trading services offered by the Napier Gold include fixed price, over-the-counter bullion buying, and gold and silver futures and options trading. These services offer a suitable solution for all your gold trading needs. The company is based in the UK and does not charge admin fees or account management fees for orders placed by telephone or online through its website.
How to Trade With Napier Gold
To trade with this company, you will need to place an order either by telephone or online, and they also operate a live chat service between 8 am and 2 pm on weekdays to take instant orders. Once you have placed your order, the company can select the most suitable gold and silver bars, coins, jewelry, and bullion at their discretion.
Their prices are updated daily on their website and social networking profile pages to ensure that all customers are kept up-to-date with the latest prices. All orders placed through telephone or online will require payment within two hours to proceed with the transaction. In addition, all orders placed through telephone must be accompanied by a valid credit card number to process the transaction.
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Pros & Cons of Napier Gold
Pros:
Complimentary Insurance
There is always a chance of something occurring, leading to losing your precious metals. With the free insurance provided by the company, you will always be able to recover 100% of your investment if this is the case.
Free Returns on Orders Placed Online or Over the Phone
If you are not completely satisfied with your order, you can cancel it or return it immediately, and there will be no charges for these services. If you were to place an online order, you would need to return the product used for tracking purposes in such instances, but there will be no charges for doing so.
Free Updates All the Time
There are always extra benefits to be made available by the company, including a guaranteed daily price update on each product they offer and additional services, such as the free insurance mentioned above. There is also a customer loyalty program that rewards loyal customers for their support of the company.
Free Shipping
If you order through telephone or online, there is no charge for any shipments if you meet the minimum amount required to make a transaction at Napier Gold. If you require your precious metals shipped anywhere in the UK and Ireland, you can expect your package to be with you within three days of receiving payment.
Expert Customer Services
The customer care team at Napier Gold is highly experienced and is there to support you in any way possible. Their experience and skills in this industry will ensure that you get the best advice and assistance you need when purchasing gold.
A Wide Range of Products
There is a wide variety of products available through this company, including bullion, coins, and jewelry, as well as rounds, bars, and ingot bars, all at competitive prices. The company has a range of products tailored to meet your needs perfectly while providing excellent value for money on all its items.
Cons:
No Free Market Orders
The free market order option is not offered through Napier Gold, and this can be a disappointing feature to some customers. It means that you could buy the same amount of bullion as a customer who has paid for them through direct order purchase, but this becomes a moot point when you consider how much lower the price would be.
Robust Competitors With Similar Products and Services
There are many options available to trade precious metals when you consider that more than 130 companies worldwide offer similar products and services to Napier Gold. If you want to find other companies offering a higher level of service, then it may be beneficial for you to explore other avenues.
No Products Available for Physical Purchase at the Company Center
All the products offered through Napier Gold can only be bought online or over the phone, which seems inconvenient for some customers. It may be more beneficial for you to choose a company with a physical center where you can buy gold and silver.
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